Amazon’s quick checkouts and speedy Prime shipping have helped cement its status as one of the most popular online retailers in Canada. However, its return process left a little to be desired.

Amazon has recently introduced a new practice on its U.S. platform: labeling certain products with a 'returned' tag. This initiative, which has caught many regular shoppers by surprise, primarily ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...