The convergence of the Internet of Things (IoT) with Business Process Management (BPM) is redefining how organisations operate by integrating real-time data from myriad connected devices into ...

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A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

IT consulting firm Capgemini wants to beef up its agentic AI expertise with its planned $3.3 billion acquisition of business process management specialist WNS. The deal is an indicator of the rapid ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

Change Strategist & Managing Partner at NSP & Co. I'm passionate about sharing change management strategies for our evolving business world. Organizations today are navigating a sea of unprecedented ...