Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

Editor’s note: Andy Byrne is founder and CEO of Clari, a mobile-first sales productivity platform. Prior to Clari, Andy was part of the founding teams at Clearwell Systems and Timestock, Inc. There is ...

I don’t know any sales rep, ever, who didn’t hate doing data entry. Sales reps want to be productive, move quickly, and spend more time talking to people, i.e. what they’re good at: selling. But ...

It’s everywhere. Workflows, data entry, personalisation, forecasts, lead generation, analytics, and customer journeys. It has the ability, says Infosys, to automate and orchestrate tasks while ...

The after-sales service system records customer repair needs, the CRM system stores customer basic information and ...

Around this time for the past three years, I’ve posed a question to executives at a number of CRM vendors related to how small and midsize businesses are using CRM. In 2016 I asked why CRM adoption ...

Optimizing your CRM data requires making sure your data is crucial, correct, and consistent — or what I like to call, “the three C’s.” Unfortunately, far too many companies have data that’s neither ...

Apollo.io reports that sales automation transforms teams by handling repetitive tasks, boosting efficiency, and increasing revenue opportunities.

A top rep once hit “save” on his last call log at 9?p.m.??and realized he’d missed his daughter’s recital. He’s not an outlier: Sellers devote just 28 percent of their week to actual selling; the rest ...