Some Verizon customers nationwide have reported having no service or seeing 'SOS' showing up on their phones. Verizon is aware of the issue and is working to fix it, the company said on its website.

UPDATE: Verizon reports that it has restored service following Wednesday’s outage. The company also said it will issue "account credits" to affected customers as compensation. "The outage has been ...

In mid-January 2026, you may have looked down at your cell phone to check the time or send a text and realized that you had no service. Instead, your display may have read "SOS." If that's the case, ...

UPDATE 4: Verizon says it will issue a $20 credit to affected customers. UPDATE 3: At 10:20pm EST, Verizon said it finally restored service. But the exact cause of the outage remains unclear. "If ...