It's easy to overlook customer care services. In the grand scheme of your operations, it seems like a small piece of a much larger puzzle. However, inbound customer care is critical to the reputation ...

In today's competitive marketplace, outsourcing your customer care to a dedicated team of inbound customer care partners is an effective way for your business to create exceptional customer ...

The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer care service anywhere in the world. [Courtesy] No institution can thrive without a robust customer care ...

AT&T is the absolute bee's knees in customer care among the big four carriers. That's if you're listening to J.D. Power, anyway, which finds that longtime champion Verizon is no longer the best at ...

WESTLAKE VILLAGE, Calif.: February 5, 2015 — Satisfaction with wireless carrier customer care service is positively impacted by the increased use and improved performance of online channels, ...

Credit cards aid in expense management. Top banks including HDFC, SBI, Axis, RBL, Bank of Baroda, LIC, Canara, IndusInd, Standard Chartered, and Kotak offer 24/7 helplines, chat support, and FAQs for ...

Businesses ought to stay at the top of their game, and find innovative ways to attract more customers by providing excellent customer care services. Speaking of innovative ways, I recently visited a ...

On April 1st, Apple Computer will begin to offer customers additional incentives to purchase computers direct through the company's retail stores, reliable sources told AppleInsider. The computer ...

Dubai: An evaluation organisation on Tuesday honoured top businesses and government agencies that excelled in customer care last year. The Middle East Excellence Awards Institute, which evaluates ...

Retaining existing customers and identification of new prospective customers can be a daunting, expensive and tough task for any organization. The same applies to insurance organizations also.