It's easy to overlook customer care services. In the grand scheme of your operations, it seems like a small piece of a much larger puzzle. However, inbound customer care is critical to the reputation ...

In today's competitive marketplace, outsourcing your customer care to a dedicated team of inbound customer care partners is an effective way for your business to create exceptional customer ...

The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer care service anywhere in the world. [Courtesy] No institution can thrive without a robust customer care ...

Episode airing Saturday, November 23 at 5:30 p.m. EST features Samsung Electronics America, Bradford Custom Homes and ...

The acclaimed television series will spotlight how Samsung is redefining customer care through advanced training programs, cutting-edge solutions, and a people-first approach.

AT&T is the absolute bee's knees in customer care among the big four carriers. That's if you're listening to J.D. Power, anyway, which finds that longtime champion Verizon is no longer the best at ...

WESTLAKE VILLAGE, Calif.: February 5, 2015 — Satisfaction with wireless carrier customer care service is positively impacted by the increased use and improved performance of online channels, ...

Credit cards aid in expense management. Top banks including HDFC, SBI, Axis, RBL, Bank of Baroda, LIC, Canara, IndusInd, Standard Chartered, and Kotak offer 24/7 helplines, chat support, and FAQs for ...