America has a new favorite grocery store and it’s not Publix or Costco - The winner was crowned by new data from the American ...

The American Consumer Satisfaction Index shows that the Florida grocery store is getting outranked in customer satisfaction ...

The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...

Rounding out the top 10 nationwide are No. 4 Sam’s Club (Walmart), No. 5 Aldi, No. 6 Costco, No. 7 Whole Foods (Amazon), No.

Wegmans Food Markets saw a notable drop in customer satisfaction in 2026 as shoppers increasingly prioritize value and convenience amid economic uncertainty, according to a new national study released ...

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...

There’s good news and bad news when it comes to Kroger's spot in a national supermarket customer satisfaction ranking.

ACSI results are based on surveys conducted over a 12-month period ending in December 2025, with scores reported on a 0-to-100 scale.

If you need to get your engine's oil professionally changed, customer satisfaction scores will tell you there is only one place to go. Here's the answer.

While the adoption and usage of artificial intelligence (AI) have accelerated at an unprecedented rate over the past 12 months, the technology and the motivation driving its use have been prevalent ...

Avoid a service nightmare. We reveal the shop considered the worst tire retailer by customer satisfaction and highlighted the ...