At Salon Cyan in London, Ont., a big moment for customers is when the hairdresser reveals the finished hairstyle at the end. But Jagoda Hall, owner of Salon Cyan, realized that there’s another pivotal ...

Have you ever experienced that feeling when you encounter a new piece of information that completely shifts your understanding of the world around you? Whether it’s a great book, an enlightening movie ...

Don't look now, but your company's customer service problems may be about to go viral. There are thousands, perhaps hundreds of thousands, of videos about customer service missteps that can be found ...

NatWest has taken to Twitter's Vine app, creating a series of clips answering frequently asked questions and providing top tips on surviving student life. Vine posts explaining things such as how to ...