Nearshore Business Solutions expands placement to sales managers, customer success managers, and customer support ...

If you walk into any tech office these days, you’re far more likely to see a team of dedicated customer success managers than account managers. Within the last decade or so, for many companies, ...

Relationship-builder. Product expert. Revenue generator. Voice of the client. These are just a few of the hats a customer success manager wears on any given day, but excelling at any of these roles ...

However, like other fractional roles, hiring a fractional customer success leader can bring scale, and expertise to help build your future full-time team. For early companies, fractional customer ...

Customer success needs to be part of a company's DNA. Without properly serving customers, value proposition makes no sense. Customer success needs to be part of a company's DNA — no one will dispute ...

Continuous digital connection has fundamentally transformed the entire customer relationship lifecycle, from sales and marketing through to customer service and renewal. In place of the sporadic sales ...

KUALA LUMPUR, 12 Jan 2021 – Microsoft Malaysia is delighted to announce the expansion of its senior leadership team, with the appointment of Mazhar Zoaib Ali to the newly created role of General ...