Patient characteristics associated with increased difficulty included personality disorders (relative risk [RR] 2.2, 95% CI 1 ...

Prevalence of difficult encounters among clinic patients was 0.17; characteristics that increased difficulty included depression, chronic pain.

A systematic review of 45 studies found that physicians perceive one in six patient visits in non-psychiatric clinics as ...

In nonpsychiatric settings, primary care physicians consider 17% of their patients as “difficult,” particularly those who ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

When Elaine Benes on Seinfeld discovers she was labeled as a “difficult patient” in her medical chart, hilarity ensues when she tries to correct the record—and makes matters worse. But in real life, ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

Some patients continually cancel their appointments, ignore your medical directions, treat your staff rudely, or send you harassing emails. Do you have to tolerate their behavior? No, these are all ...

His visits to emergency departments always followed the same pattern. He would arrive in the afternoon complaining of chest pain. A bypass scar and a long-standing abnormal ECG pointed toward coronary ...