Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable ...

Employees build great companies, and they tend to know what to do to reinvigorate them. When faced with challenges, the natural response may be to call in a consultant. No offense to consultants—I've ...

A problem statement is a powerful tool that helps businesses ask the right questions. Used properly, it can lead to efficient solutions and make problem-solving feel like a breeze. Done poorly, it can ...