Feedback often fails not due to unclear messages, but because it threatens a person's identity, triggering defensiveness.

Recently, while I was chatting with a young professional, Elaine* (not her real name), she shared a challenge she was experiencing with her manager. The manager was giving Elaine feedback on some ...

Providing feedback does not always yield the anticipated outcome. Beyond ensuring that directions are clear, managers need to understand what motivates their employees. Try out these five approaches ...

Convenience Store News' Future Leaders Learning Lab provides techniques to move through the discomfort of feedback conversations and turn them into opportunities for learning. According to Recla, the ...

Delivering feedback as a leader can feel challenging, but with the right training and awareness, you can set yourself up for success. In this article, industry leaders share the common mistakes ...

Traditional annual performance reviews have become increasingly ineffective in today’s fast-paced work environment, failing to provide the timely feedback and development support that modern employees ...