HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

All products featured on WIRED are independently selected by our editors. However, we may receive compensation from retailers and/or from purchases of products through these links. Learn more. Last ...

Last Thursday, HP CEO Enrique Lores addressed the company’s controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television, he said, “We have seen ...

HP has released an update that prevents printers from working with third-party ink cartridges. Users have reportedly complained about genuine HP ink costing more than twice as much as third-party ink.

You’ve undoubtedly heard or seen advertisements for businesses that promise to save you money on printer ink cartridges -- one problem, though, according to HP: Refilling doesn't work. Share on ...

We all know the pain of buying ink cartridges. They are expensive – ridiculously expensive – $16 to $227, depending on the brand. In some cases, replacement cartridges seem as pricey as the actual ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

These days, it seems you can’t outright own anything anymore. Everything is rented or requires a subscription to work. Even when you think you’ve bought something, like a digital movie or game, those ...

HP is causing outrage after releasing software updates that stop some of its printers from printing if third-party ink cartridges are detected. As Ars Technica reports, HP's decision to do this was ...

The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...