HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

HP is receiving backlash after users reported that their non-brand ink cartridges stopped working following recent firmware updates. The company support center has justified its updates, saying it ...

HP printers have received a lot of flak historically and recently for invasive firmware updates that end up preventing customers from using ink with their printers. HP also encourages printer ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the ...

When you refill HP color ink cartridges, you also need to reset the cartridge. Each HP color cartridge contains a chip that communicates with the printer. When the ink in the cartridge becomes low, ...

HP is causing outrage after releasing software updates that stop some of its printers from printing if third-party ink cartridges are detected. As Ars Technica reports, HP's decision to do this was ...

A new report from Dutch technology site PCM recently reported that HP is now blocking non-HP branded ink cartridges though the printer firmware. Last week it was discovered that a number of HP ...

The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

Printer makers have long used chips to thwart third-party ink cartridge sales and drive you toward their own products, but they're now feeling the sting of those restrictions. The Register and USA ...

It seems the chip shortage has claimed yet another victim. Canon has been sending out emails to its customers, letting them know that changes are coming to its ink and toner cartridges for ...