Despite the challenges, remote working has accelerated the pace of customer service transformation to digital, expanding opportunities for staff to work from the comfort of their living room (or ...

A popular work-at-home job opportunity is back again! Williams-Sonoma is hiring full-time furniture customer service associates in five states.

American Home Shield makes promises to customers that it struggles to keep, though it's as good as any other home warranty. The company is poorly rated for its customer service, with delays, claim ...

Find out more about the average customer service representative salary and learn where the best-paying metropolitan areas are for a customer service representatives across the country.