When it comes to hotel cleaning failures, the one Bill Mapp saw on a recent trip to Richmond, Virginia, is a standout. After checking in and getting settled at an all-suites property, Mapp, a ...

Hospitality heavyweights are pushing back against newly enacted hotel-cleaning ordinances in San Francisco and Las Vegas, with daily housekeeping protocols emerging as a key flashpoint in both cities.

Even in what now feels like more innocent times, travelers paid attention to the cleanliness of their hotel rooms, jokes about not touching remote controls or in-room phones notwithstanding. In this ...

In the 1997 romantic comedy As Good as It Gets, an early-on indicator of Jack Nicholson's character's eccentricity comes into focus as he sits down at the café where he is a regular and unpacks his ...

Tanya Varevskaya is one busy housekeeper. "Our procedures have changed a little bit since COVID-19," she says. "Remotes, telephones, coffee makers. Everything we disinfect." It’s her job to sanitize ...

More than a hundred hotel workers and their supporters marched on a grey day last February, wearing bright red knit hats and carrying signs with a message: CLEAN HOTEL ROOMS SAVE JOBS. In the tourism ...

The pandemic put a pause on many hotels’ guaranteed once-a-day cleanings. Now many of them are making the change permanent, even saying guests prefer it. By Danielle Braff Stephanie VanDerSchie ...