When it comes to hotel cleaning failures, the one Bill Mapp saw on a recent trip to Richmond, Virginia, is a standout. After checking in and getting settled at an all-suites property, Mapp, a ...

From housekeepers and front desk clerks to the people who own hotel properties, they’re the first to say there are certain do ...

For example, “such things as discarded plastic used for amenities, water bottles, and plasticware, as well as styrofoam cups ...

More than 10,000 hotel workers went on strike over the Labor Day weekend. Housekeepers, servers and front desk agents were among the workers who walked off the job at about two dozen Hyatt, Hilton and ...

Hospitality heavyweights are pushing back against newly enacted hotel-cleaning ordinances in San Francisco and Las Vegas, with daily housekeeping protocols emerging as a key flashpoint in both cities.

It's almost impossible to find a hotel that hasn't introduced a new sanitation program, promising its rooms are squeaky clean and will be coronavirus-free. How do you know if your hotel room is really ...

A TikToker went viral saying she spent 20 minutes cleaning her hotel room upon arrival. In her viral video, she said the cleaning routine helps her to "gain peace of mind" during her stay. Viewers had ...

Hotel companies have been promoting new cleaning initiatives for months as a way to regain traveler confidence. But guests at some hotels in the United States say they are not living up to the ...

Darren Dowling's image of his tidied-up hotel room went viral on Facebook, leading to a debate over the responsibilities of guests. Darren Dowling/Facebook While most hotel guests rely on housekeeping ...