Three years after the onset of the COVID-19 pandemic, Las Vegas is operating much as it had in 2019. Bars and restaurants are open, masking is a thing of the past, and tourists are back in casinos – ...

For example, “such things as discarded plastic used for amenities, water bottles, and plasticware, as well as styrofoam cups ...

For Xochitl Mendez, a housekeeper who has worked at an MGM hotel in Las Vegas for the past 14 years, cleanliness (or lack thereof) is a safety issue. “The rooms aren’t cleaned every day, and every day ...

Darren Dowling's image of his tidied-up hotel room went viral on Facebook, leading to a debate over the responsibilities of guests. Darren Dowling/Facebook While most hotel guests rely on housekeeping ...

If you have traveled recently, you likely noticed that the daily hotel-room cleaning is no longer a given. Hotels pulled back on daily room cleaning during stays early in the pandemic to minimize ...

This action that intuitively seems thoughtful and considerate for hotel staff is actually a big pain in their necks. Luckily, it's easy to avoid.

Hotel Ottilia in Copenhagen is located in a pair of former Carlsberg brewery buildings. Stay in a high-tech hotel today and you might see the day's headlines in your full-length mirror or have a ...

When it comes to hotel cleaning failures, the one Bill Mapp saw on a recent trip to Richmond, Virginia, is a standout. After checking in and getting settled at an all-suites property, Mapp, a ...

The opt-in housekeeping policy took off last year as hotels pushed out updated health and safety strategies. Experts say the absence of daily housekeeping will likely be a permanent change at some ...

As business at big city hotels still lags, the pandemic may permanently change the industry’s approach to services like housekeeping and check in. But employees fear for their jobs. By Concepción de ...