Now that winter's nearly here, it's time for a pop quiz: You wake up in the morning and there's ice on the dog's water dish. What do you do? If you had trouble with that one, it's time for a quick ...

There is nothing worse than waking up in a freezing house in the middle of a cold winter’s night — except maybe, knowing you’ll have a big, expensive furnace bill to pay later that day! But don’t fret ...

A draft hood used to effectively ventilate the area around older “gravity vent” furnaces. Because current furnaces lack this feature, the condition described below results in some unburned gas ...

Your troubleshooting situation this month involves an 80% single stage gas furnace that has been in service approximately seven years. When you respond to the customer’s complaint of “no heat,” you ...

Each year, unintentional carbon monoxide (CO) poisoning is responsible for more than 20,000 emergency room visits and 400 deaths, according to the Centers for Disease Control and Prevention (CDC). CO ...

HVAC maintenance and pipe protection become urgent priorities with the season's first hard freeze approaching.