The retail industry faces renewed scrutiny over customer treatment practices following a viral incident at a Kohl’s store in Jacksonville, Florida, that has generated nearly one million views across ...

In a viral video that has racked up over 316,900 views and 14,800 likes, TikToker Alotta Nonsense (@hollyandra) accused the department store of stealing from her children. “So we all know and hate ...

Nike and Kohl’s have been rated top retailers in their respective categories, according to a survey by AlixPartners. Both retailers still hold strong consumer sentiment despite poor stock performance.