After months of hyping its upcoming Dynamics 365 platform, Microsoft demonstrated the integrated CRM and ERP for its partners and customers on Tuesday. The platform's selling points include its ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

It’s not exactly clear why Microsoft’s upcoming release of CRM Dynamics 2011 did not provide out-of-the-box social media monitoring, but it didn’t. In response, Siddhartha Rai, program manager of ...

Microsoft today introduced what it’s calling the “next generation” of AI product updates across its business apps portfolio. They touch on both Power Platform, Microsoft’s set of low-code tools for ...