A 10-year-old Wisconsin boy dialed 911 for help with his math homework, specifically a problem involving decimals and the concept of one-tenth. Officer Kim Krause initially explained 911's purpose but ...

Caitlin O'Kane is a New York City journalist who works on the CBS News social media team as a senior manager of content and production. She writes about a variety of topics and produces "The Uplift," ...

SHAWANO CO., Wisc. -- Some emergency responders in Wisconsin might have second career opportunities as tutors. 911 Dispatcher Kim Krause received a call from a 10-year-old boy. He said he really ...