For a financial performance measure to be good, it should generally rise when good things happen and decline when bad things happen. And it should motivate high-quality decision-making. This may seem ...

According to a recent study, only 27% of organizations have a measurement strategy in place to determine the success of their training efforts. Does this percentage surprise anyone? As a vendor hired ...

Calls for parsimony and alignment in health care quality measurement necessitate frequent reevaluation of priority measures, to allow focus on measures that represent a meaningful opportunity to ...