Ordinary people are feeling the pain as well. Popular services such as Microsoft 365 and Microsoft Intune for business users ...

The Microsoft Store has joined the growing list of services affected by a major outage sweeping across the tech giant’s ...

Services restoring after hours-long IT failures at Azure hit 365, Xbox and more - The impact of the outage was felt across ...

Microsoft is investigating an ongoing DNS outage affecting customers worldwide, preventing them from accessing Microsoft ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Microsoft announced that beginning Oct. 14, Windows 10 will no longer be supported on devices. Learn what this means and what your options might be.

The customer service records of millions of Microsoft users were left exposed and accessible on the public internet for more than three weeks after a change made to a database network security group ...

Microsoft announced a new round of job cuts internally Monday morning, impacting an unknown number of employees in customer service, support, and sales. The cuts go beyond the 10,000 global layoffs ...