The third software product in our series on open source help desk packages is Request Tracker from Best Practical, an open source software development company based in Somerville, Mass. For larger ...

Next in our series on open source help desk software packages is a package called HOT. HOT stands for Hot Open Tickets – yes, it’s a redundant acronym, but think of it in the spirit of GNU, which ...

How to deploy osTicket to serve your business as a powerful help desk system Your email has been sent If your business develops software and/or services, you probably ...