I am looking some opensource software that has the following fuctionality:<BR>trouble ticketing<BR>change requests<BR><BR>bonus features are:<BR>asset tracking<BR>knowledge base<BR><BR>I would prefer ...

For every yin, there’s a yang; for every action, a reaction; and for every piece of proprietary software, there’s an open source alternative. Or something like that. There are potential downsides to ...