Of course you like them; you hired them. And of course you're rooting for them – they work on your behalf every day. If your small business is like many others, you run a tightly knit operation that ...

Buying unnecessary inventory costs your business money. Conversely, inadequate inventory can lose sales. Accountants and analysts have developed a number of metrics for judging how efficiently your ...

More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

Measuring physician performance in an ambulatory surgery center has become essential, says Sandy Berreth, administrator of Brainerd Lakes Surgery Center in Baxter, Minn. “It is the only way we know if ...

Local-government leaders need to strategically balance and utilize the metrics of performance management to create sustainable and resilient communities. Nowhere is that more true than in policing, ...

Depending on the nature of the business, performance metrics can vary widely. Maybe that’s why so many businesses have so many metrics: the more processes, the more ways you can slice and dice ...

There are several metrics we prioritize. Our highest priorities are outcomes of quality, and metrics that reduce cost. The most important metric, therefore, is readmissions. We are cognizant of ...

What you measure, you reward. If you’re still rating systems and employees by what worked in 2019, it’s a good time to re-evaluate, particularly in a hybrid era where effective metrics are a critical ...

The committee finds in the preceding chapter that it is fundamentally possible to measure the effectiveness of the Global Nuclear Detection Architecture (GNDA) as long as a new strategic plan and ...

Quick: What’s the most basic purpose of advertising? Is it to generate specific outcomes? Or is it to create the awareness and affinity that lead to lifetime value and loyalty? The answer is “all of ...