REDWOOD SHORES, CALIF.-- Oracle is stepping up its customer service options with the introduction of Platinum Services. Overall, Platinum Services are intended to bridge the gap between traditional IT ...

Snap's shift to a subscription model, including the new Platinum service, aims to boost revenue per subscription. The social media company has the potential to exit 2025 with $1+ billion in recurring ...

SAN FRANCISCO, Jan. 23, 2025 /PRNewswire/ -- SoftBank Robotics America (SBRA), the North American arm of the global leader in robotics solutions announced today that it had received the highest ...

Oracle rolled out a new Platinum Services offering that it claims will set a new high standard in the IT industry during a webcast event on Wednesday featuring CEO Larry Ellison and co-president Mark ...

When many companies are considering outsourcing -- particularly offshoring -- customer service and contact center operations overseas, many believe that cost reduction is top-of-mind for these ...