While QR code menus were introduced as a convenient, contactless solution, growing numbers of customers say they create frustration and disrupt the dining experience.

Restaurant patrons have had their fill of menu QR codes. Once a new-age innovation to easily and quickly access menus on your smartphone, the existence of the humble barcode plastered to the table is ...

What started as a pandemic solution for contactless dining has become a permanent feature in many restaurants—but growing numbers of customers say they’re tired of scanning codes just to see a menu.