Although much has appeared in the literature regarding the initiation of virtual reference services, to date a case study discussing online reference service's integration into an academic library's ...

Reference & User Services Quarterly, Vol. 38, No. 4 (SUMMER 1999), pp. 395-401 (7 pages) When designing a reference service point, there are numerous issues to explore. The author covers some of them ...

Starting on Monday, members of the public will be able to use the World Wide Web to seek answers to reference questions from librarians around the world, including some at college libraries. The ...

The “wheel” at the Enoch Pratt Free Library’s Telephone Reference Service begins to turn. About 800 reference works on this 8-foot-tall lazy Susan of information come into play. L “I think he had ...

I grew up without a local public library. The Ramapo Catskill Library System in New York provided bookmobile service to my small town, so I at least had access to recreational reading, but it was ...