In the end, the most sophisticated AI is the one that disappears into the background and lets the human connection shine.

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

A retail sales associate with deep understanding of the product they’re selling, good communication skills and honest enthusiasm has always been one of the most powerful tools for sales success. This ...

Sales associate incentive programs and promotions also are encouraging employees to become more engaged with the New Balance brand. “For a few of our product launches, we’ve made it mandatory that a ...

Lack of associate assistance, self-checkout lanes, and shelf inventory among rising shopper concerns as satisfaction dips LINCOLNSHIRE, Ill.--(BUSINESS WIRE)--Zebra Technologies Corporation (NASDAQ: ...

In the final and third part of this series, we discuss how retail and digital can coexist and provide massive dividends for customer satisfaction and revenue. AI and machine learning can be leveraged ...

LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...

CHARLOTTE, N.C., May 5, 2025 /PRNewswire/ -- Lowe's today launches Mylow Companion, an AI tool aimed at improving customer service and speeding associate onboarding. Purpose-built for associate sales ...

Throw out everything you know about shopping for sneakers. Your experience is about to change dramatically if Foot Locker has anything to say about it. (Full disclosure: Foot Locker is an Axonify ...

We all thank and appreciate our medical personnel during this pandemic. We appreciate the factory workers that went back to work building cars early on. During the last year, we have all learned to ...