Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

Aporia, a machine learning (ML) observability platform, today announced the launch of a tool that aims to ease investigation of production data. The company asserts that its Production Investigation ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

At some point, your PPC performance will take a nose-dive. Once you’ve managed PPC campaigns long enough, you will likely navigate numerous crises. Pinpointing the source of a specific issue can be ...

In “Managing risky business,” I mentioned that when advice on secure development turns out to be flawed or incomplete, smart organizations learn from their mistakes and update the guidance they issue.

Editor’s note: This article is the second in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. The interrelated final standards on ...