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Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, at the NYC World Tour, Salesforce announced a new generative AI ...

Salesforce rolls out AI-powered workflows, contact center updates in Service Cloud Your email has been sent Salesforce on Thursday unveiled new AI-powered workflows and contact center updates in ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...