HAMPTON ROADS, Va. - Ice makers not working, food spoiling and people desperate to get help about their refrigerators that they call problematic. A News 3 investigation looked into complaints about ...

NBC4 Responds got results for more consumers with broken Samsung ice makers. In February, NBC4 Responds helped Linda Kumbar get a refund for her $2,400 Samsung refrigerator. The ice maker continued to ...

Thousands of customers have been frustrated with their Samsung refrigerators. Many say the ice makers don’t work, leak or over-freeze. “Over time, it started having some water leaking inside the ...

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CHARLOTTE, N.C. — Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. It’s an issue Action 9 has ...

DENVER, N.C. — Several customers who own Samsung refrigerators have contacted Action 9 to complain about problems with the ice maker. Stephen Stout of Denver told Channel 9′s Jason Stoogenke that he’s ...