Zoho Flow is a no-code, automated workflow automation platform that lets users create their own automated processes by connecting a variety of cloud apps. Business app suite provider Zoho has launched ...

Salesforce is a big, complex set of services, which has been augmented via acquisition with several other big complex services, including MuleSoft, Tableau and Slack, three companies the CRM giant ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.