Smart phone. Smart car. Smart fridge. So far, so meh. Now though, we’re in the era of the smart desk. We know that remote work is here to stay and that this shift has caused many to invest more on ...

Today’s companies house the most complex collections of technology ever assembled. Just the iPhone in your pocket is millions of times more powerful than the computer that landed Apollo 11 on the moon ...

Healthcare IT vendor decides to improve its corporate IT help desk’s productivity by rolling out a new approach to user support called Smart Help, reports a pilot fish on the receiving end. “They ...