Broadband customers of Mexico's dominant telephone operator say the quality of their voice over Internet Protocol calls has tanked, with some alleging that Telmex is engaging in unfair business ...

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Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...

*(CNN) — The operator is going off the hook for millions of phone customers. Starting in sometime this month (January), AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an ...