MELVILLE, N.Y.--(BUSINESS WIRE)--Effectively managing today’s workforce is crucial for improving customer experience, operational efficiency, and compliance. Yet currently, rising expectations of both ...

Market-leading Ease of Use, AI-Infused Automation and Innovative New Mobile Features Mean Streamlined, Intuitive User Experiences MELVILLE, N.Y.--(BUSINESS WIRE)-- Effectively managing today’s ...

Stop choosing between innovation and control. Get real-time schedule adherence and full workforce visibility, in one integration. SAN RAMON, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)-- Dialpad, the ...

SAN RAMON, Calif. & MELVILLE, N.Y. - Dialpad, an AI-powered communications platform, announced Wednesday a reseller partnership with Verint (NASDAQ:VRNT) to provide workforce management solutions for ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company ™, today announced strong scores in customer satisfaction in DMG Consulting LLC’s new 2020/2021 ...