I'm having issues connecting to a particular box at our haunted house.<BR><BR>Setup: Verizon DSL > Westell 6100 modem > DI524 router <BR><BR>From this machine, I can connect to other VNC machines ...

You know that point where you realize that you are no longer seeing the problem clearly, and you need to step back and contemplate, lest you commence swearing at the equipment, in front of the client?

Q. My Verizon DSL modem-router combo doesn't offer enough Wi-Fi range. Can I replace that with a better model? A. Yes, although Verizon doesn't make that option at all clear. Its support site is ...

A pattern seems to be emerging in the gripes I'm hearing about Verizon. A few weeks ago (see Verizon Never Stops Lying to You) a cell phone customer had promised free minutes snatched away when he ...

Late last year, after months in DSL purgatory, my cries for help were answered by a reader — who happened to be with Verizon tech support. My access concentrator was alive, but I wasn’t ready for what ...

Verizon is doubling the top speed of its residential DSL services to 3M bit/sec downloads, a response no doubt to the faster speeds offered by cable TV operators through their cable modem services.

Robert Poppema, a Wall Street stockbroker, says that his home high-speed Internet connection can get pretty slow during peak usage hours. But he wouldn't consider changing providers. Even a ...

Verizon unveiled a partnership with Yahoo on Tuesday to offer a co- branded DSL service and a pricing plan that is designed to undercut those of many other dial-up service rivals. Verizon said it will ...

<TAB>Following the record growth of new DSL subscribers in the first quarter, Verizon yesterday announced initiatives to keep growing its broadband market share. <@SM><@SM><TAB>In the first quarter ...