CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

VoIP is well known among carriers and service providers as a powerful enabler of new services, as well as a cost-reduction mechanism. The technique of using IP peering to pass VoIP traffic was ...

For example, there’s been a lot of talk about the coming integration of Wi-Fi (and VoIP) into cell phones and other handheld devices. Wi-Fi enabled mobile phones make sense for several reasons. First, ...