To those of you that thought outbound dialing was a thing of the past, Interactive Intelligence says 'not so fast.' The Indianapolis software vendor's new VoIP-enabled version of its outbound dialing ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...

How to Decide Between a Power Dialer vs Predictive Dialer Your email has been sent When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn about both types of auto dialers ...

As a popular solution for outbound call centers, predictive dialer software increases the productivity of interviewers by raising the call connect rate while also boosting customer engagement. INVADE ...

Please Note: Blog posts are not selected, edited or screened by Seeking Alpha editors. Today, next-generation Internet telephony software and service provider Voiceserve, Inc. announced that it has ...