It’s becoming inevitable that voice over Internet Protocol (VoIP) will soon be deployed everywhere, from offices and homes to carriers’ backbones. The move from traditional circuit-switched to package ...

KIRKLAND, Wash.--(BUSINESS WIRE)--Telrex today announced that its CallRex version 3.1 is the first VoIP call-recording product verified by an independent third party to support the recording of ...

I'm looking for a call recording solution for our Call Manager system. I saw CallCopy mentioned here before, I came across VPI Capture. Just started Googling so I'm sure there's more. My one ...

In the 1990s analysts believed the growth of the Internet would reduce the need for bank branches. Today the industry is moving in the other direction; branches are multiplying and moving into new ...

I have been looking to find a way to record my Skype video calls. I do most of my interviews using Skype because my AT&T reception is very bad, I have to sit in my balcony in the northwest corner. I ...

NICE Systems (NASDAQ:NICE) enterprise branch VoIP recording system is now available on the Cisco (NASDAQ:CSCO) Application eXtension Platform (AXP). The new solution designed for business branches and ...