FORT LAUDERDALE, Fla., Oct. 23, 2024 /PRNewswire/ -- Today at WebexOne, Cisco (NASDAQ: CSCO) unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...

Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

-- New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. -- Webex AI Agent and Cisco AI ...

Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre ...

Webex by Cisco (CSCO) helps agents deliver exceptional experiences, enhanced by AI with Cisco AI Assistant. Webex delivers a turnkey solution at a lower price to empower customer-facing employees ...