Customer impact. Contact center leaders gain unified platform for efficiency and agent empowerment. RingCentral, Inc. acquired CommunityWFM on Sept. 8, 2025, adding AI-powered workforce management ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--Legion Technologies, an innovator in workforce management (WFM), announced today that its Legion WFM solution is now an SAP endorsed app, available for online ...
BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (RNG), a global leader in AI-powered business communications, today announced the acquisition of CommunityWFM, a cloud-based, AI-first contact ...
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