Sitecore aims to close the gap between content, data and decision-making — turning marketing execution into adaptive ...

New appointments focused on shortening experience management innovation cycles, driving continuous AI performance improvements, and enhancing product experience Mark Hammond appointed SVP, Core AI; ...

Acquisition delivers the most complete agentic platform and redefines ITSM for the AI era - using conversational AI to streamline service delivery and significantly reduce operational costs for IT, HR ...

Identity resolution often anchors vendor pitches. Vendors claim CDPs can merge disparate identifiers into coherent customer ...

The DAM era is over. The next generation of content management isn’t about files — it’s about intelligence, context and trust.

Global telecommunications provider teams with CX platform company to deliver AI-driven customer engagement solutions across 190+ countries.

Behavioral data company expands capabilities with digital adoption platform to enable real-time personalized experiences.

With Webflow Optimize, Adobe Marketo and a nimble growth team, Samsara built a high-performance website that personalizes at ...

Humans still matter most. Google Research head Yossi Matias argues that AI won’t replace scientists — it will multiply their ...

New Real-Time Profiles combine live activity with complete customer history so brands can recognize every individual and respond instantlySEATTLE--(BUSINESS WIRE)--#CustomerData--Amperity, the leading ...

Brands can’t achieve real personalization without uniting their emotional and factual data layers into a single digital brain ...

A returning shopper sees new products they actually care about. Instead of a generic homepage or a repeat, irrelevant promo, ...