A Paynter chart helps give a more complete picture as to the health of a process and can help guide management into supporting the right process improvement initiatives.

A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn't an exact science.

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has ...

How has the idea of process improvement taken hold within the legal industry in the wake of the pandemic? Fred Esposito of Rivkin Radler discusses this.

By using the systematic PDCA tool, the authors were able to identify opportunities to reduce waste in the system and streamline patient care.Purpose:This study aimed to streamline workflow from ...

Amazon has a complex, opaque system for reviewing employee performance and fixing or ousting underperformers. This chart explains how it all works.