Colombia’s economy delivered an unexpected boost in the third quarter of 2025, expanding 3.6% year-on-year, well above market ...

In 2011, there were only 500 companies specializing in IT services in Ecuador. Today, according to the data from the Ecuadorian Chamber of Innovation and Technology (CITEC), there are around 3,000. Of ...

Online retail giant Amazon is pouring $10 billion into satellite internet to connect remote communities across South America.

Latin America felt little pain from President Donald Trump’s sharp H-1B visa fee hike. Yet if the U.S. move speeds up outsourcing, the region could turn out to be its biggest winner. “It could be a ...

President Trump’s recent moves toward Latin America make it seem as if LatAm countries are not sovereign but an extension of ...

The Dominican Republic is set to roll out electronic passports as part of efforts to strengthen border security and address the rising number of undocumented immigrants. The new e-passports will ...

While most companies were beginning to tinker with AI tools after ChatGPT’s viral debut in late 2022, iQor already had a 12-year head start. The global business process outsourcing firm known for ...

Trinidad has launched a new investment promotion agency called Global Trinidad & Tobago by merging three existing agencies, with Sekou Alleyne, head of the pre-existing Invest Trinidad and Tobago, ...

It’s 11 at night in Bangalore, India’s tech capital, but Gaytri, a software developer at a top-tier IT services firm, is still glued to her laptop. “I logged in at 10 in the morning. I won’t be ...

When ChatGPT burst onto the scene in 2022, alarm bells rang across the BPO industry. Millions feared job losses to automation — but most believed only low-skill, repetitive roles were at risk. Today, ...

The Nearshore Value Index (NVI) identifies and ranks the locations which offer the best value for nearshore operations in BPO and software services. This year, given that technology has reached a ...

Brazil’s Information Technology (IT) sector grew by 13.9% in 2024, surpassing the global average of 10.8% and solidifying its position as the largest IT market in Latin America, with 34.7% of regional ...