We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

If you are a UX designer, you have likely felt the industry shifting beneath your feet. The culprit? Generative Artificial Intelligence (AI). It’s the topic in every team meeting, the subject of ...

Augmented reality, or AR, is becoming mainstream. Sources from TechCrunch and ABI Research to Business Insider state that the industry of AR and VR (virtual reality) combined will reach more than $100 ...

Text readability is often an accessibility obstacle in both real and digital worlds. I once got an invitation to an event that looked like Figure 1. Figure 1. Low-contrast text: Hard to see, hard to ...

In Asian countries, especially in Southeast Asia, user experience or UX until relatively recently has been thought to be just focused on the look and feel of an interface. Not only did the majority of ...

Personas and journey maps are long-established tools in the UX field that are used to describe users, their goals, and key tasks. But they are often impractical, misaligned with larger organizational ...

A Civic Technologist’s Practice Guide is the book I wish had existed 5 years ago when I started to get interested in the field of civic technology (aka civic tech). When you want to get into a new ...

Older women in Southeast Asia have been learning to use technology to spread positivity during the COVID-19 pandemic. This article describes how older women have reached new target audiences and ...

Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper engagement, superior performance, and more meaningful ...

Imagine it’s 7:00 a.m. Your phone, lying quietly on your bedside table, suddenly lights up, and your alarm rings. You sit up, turn off the alarm, and pick up your phone. Before you fully awaken or ...

Note: This is a two-part article. Part Two will appear in our next 19.1 issue. Our news feeds today are rife with ethical issues as they relate to the ever-increasing technologies we use. Self-driving ...

Machine learning (ML) practitioners face a growing problem: Products and services increasingly generate and rely on larger, more complex datasets. As datasets grow in breadth and volume, the ML models ...