These are the products and businesses that let us down in 2025, scoring themselves a gong in the 20th Annual Shonky Awards.

Between 2019 and 2024, CommBank charged around 2.2 million customers $270 million in fees that should never have been charged ...

On top of a multitude of safety issues, the Handy Heater Turbo 800 doesn’t produce anywhere near as much heat as its advertising suggests.

You place your stick vacuum back in the dock once you're done cleaning and it will empty the debris into a larger dust bag or ...

From obscure brands to mismatched components to dodgy doorknockers, here are the warning signs you shouldn't ignore.

"These were unfair fees, they should never have been charged, and CommBank needs to do the decent thing and refund them. By ...

Our expert tips for getting blood and grease stains out of clothes, using a garment steamer to freshen up clothes, and ...

Patient scans shared without consent, AI scribes recording visits – medical professionals' AI use is raising big concerns.

Dyson's new hard floor vacuum is slim, but how well does it really clean? We tested in our lab to see if it's worth its $949 ...

When the cold really hits in winter, you need to find a middle ground between having a home that's cosy and a resulting energy bill that won't send you broke. This guide will help you heat your home ...

For more than 60 years, we've been making a difference for Australian consumers. In that time, we've never taken ads or sponsorship. Instead we're funded by members who value expert reviews and ...

Since the start of 2025, the Reserve Bank of Australia has made three rate cuts, and while these reductions may have brought some relief to mortgage holders, our nationally representative Consumer ...