You won the deal in Q4, but can you keep the customer in Q1? Learn why the first 90 days of the year are critical for churn ...

When deployments slow down in Q1, your team shouldn't. Learn how to pivot your resources to customer success and training ...

MicroTouch, a global leader in touch technology and interactive display solutions, today announced the new Mach POS ...

Before you chase the latest AI trends, you need to address the legacy code slowing you down. Here is why Q1 should be ...

Are you carrying dead weight in your reseller channel? Learn why January is the best time to audit your partner list and ...

For retail and hospitality ISVs, January isn't for new features. It is for fixing what the holiday peak season broke. Here is ...

Everything old is new again. History repeats itself. I keep thinking of these aphorisms while considering the Tea App breach, which involved an unauthenticated ...

Most retail companies spend a fortune duct-taping their customer support systems together. You have one vendor for web chat, another for voice, a third for SMS, and somehow you’re supposed to make all ...

As Co-founder of DevPro Journal, Jay McCall combines 25 years of experience in journalism and IT content creation with a passion for thought leadership. With a sharp focus on creating engaging, ...

Are you still measuring trade show success by the number of badges you scan? Here is why Q1 events should be about ...

Subscription fatigue is real for end-users and VARs. If you are adjusting your pricing this year, follow these steps to ...

Generative AI is no longer a futuristic concept but a tangible reality, reshaping industries and redefining the developer’s toolkit. While the hype surrounding AI has reached a fever pitch, it’s ...